Refund Policy
A legal disclaimer
Effective Date: 9/18/2025
At Skyn Synergy (“we,” "I" “our,” or “us”), we strive to provide exceptional esthetic services and high-quality skincare products. Please read our refund policy carefully to understand your rights and our practices regarding cancellations, refunds, and returns.
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Service Refunds & Cancellations
• All appointments require advance scheduling and require a valid credit/debit card to secure your booking.
• Cancellations or rescheduling must be made at least 24-48 hours prior to your scheduled appointment.
• Cancellations with less than 24-48 hours’ notice, late arrivals, or no-shows may be subject to a cancellation fee of up to 100% of the scheduled service price.
• Due to the nature of our services, we do not offer refunds or exchanges for services already provided. If you have concerns about your treatment, please contact us promptly so we can address them.
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Products Refunds & Returns
• All product sales are final.
• For hygiene and safety reasons, we do not accept returns or exchanges on opened or used skincare products.
• If you receive a defective or damaged product, please notify us within 7 days of purchase with a photo and proof of purchase. We will review your claim and, if approved, offer a replacement or refund.
• We reserve the right to refuse any returns that do not meet these criteria.
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Contact Information
If you have questions about our refund policy or need assistance, please contact us:
📧 Email: naveyahserai@gmail.com
📍 Address: 4109 BridgeportWay W, Ste E, University Place, Wa, 98466